Ducks TicketExchange by Ticketmaster Buyer's GuideWho can purchase tickets through Ducks TicketExchange by Ticketmaster?
Ducks TicketExchange by Ticketmaster is open to the general public. Buyers must create an online account to be eligible to make purchases. CLICK HERE to set up your free online account.
Why should I use Ducks TicketExchange by Ticketmaster rather than other third party resale sites?
Ducks TicketExchange by Ticketmaster is the only safe, secure, and Anaheim Ducks-approved way to buy real tickets from real fans. Plus, you can print your tickets right away thanks to Ticketmaster’s barcode technology. Ticketmaster will facilitate the transaction: charging your credit card and transferring monies to the seller. Ducks Customer Service is available to support all transactions. Customer service can be reached at 714-940-2900 or by emailing firstname.lastname@example.org
How do I buy tickets?
Purchasing tickets using Ducks TicketExchange by Ticketmaster is simple and easy!
1. Choose the Ducks game you would like to attend.
2. Click Buy and then browse all available tickets.
3. You may sort your listing by quantity of tickets, price range, or location on the seating map.
4. Select the tickets you would like to purchase, click Buy, and proceed through checkout.
Once you have purchased your tickets, just click the link in your confirmation email to go to your account where your tickets will be available for immediate printing. The unique barcode on your tickets gets you in, guaranteed!
Why can’t I find the game I’m looking for?
Tickets available on Ducks TicketExchange by Ticketmaster are being sold by Ducks ticket holders. If no one has posted tickets for a game you are looking for, CLICK HERE to see if tickets are available through Ticketmaster.com, our primary sales outlet. You can also check back closer to the date of the game, as ticket holders can choose to post tickets at any time.
What methods of payment are accepted through Ducks TicketExchange?
All purchases must be made with a credit card. Visa, Mastercard, and American Express are accepted. Note that non-U.S. credit cards cannot be used.
Are there additional costs/fees associated with purchasing tickets through Ducks TicketExchange?
Yes. The Buyer will pay an additional 15% of the “Posting Price,” a service fee, and a fee of $1.95 for TicketFast® print at home services as a charge for the Buyer’s use of the Service.
How do I receive my tickets?
All tickets will be delivered electronically via TicketFast® - just click the link in your confirmation email to go to your account where your tickets will be available for immediate printing. The unique barcode on your tickets gets you in, guaranteed!
What if I lose my tickets?
You can log onto your My Ducks Account and reprint your tickets quickly and easily free of charge.
Note: You can only reprint your tickets one time. For additional questions about lost tickets, please contact Ducks Customer Service at 714-940-2900 or email email@example.com
What if a game isn’t played?
Occasionally, games are cancelled or postponed by the Anaheim Ducks or venue due to weather conditions or situations affecting the players, other personnel or staff or the audience. If this occurs, please check the Anaheim Ducks website for instructions on the status of your tickets.
For all other questions about tickets, please contact Ducks Customer Service at 714-940-2900 or email firstname.lastname@example.org
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